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  • Information Commissioner’s Office

The Information Commissioner’s Office replaces inflexible legacy system with Microsoft Dynamics GP to enable business growth. The Not-for-Profit body handles tens of thousands of data protection and freedom of information cases and now benefits from a scalable ERP solution.

Customer Success:

  • Microsoft Dynamics GP has significantly improved the efficiency of the ICO’s accounting processes
  • Account and information management is now more flexible and scalable
  • Microsoft Dynamics GP integrates with the Microsoft Office applications making it intuitive and familiar
  • Their new ERP solution now provides all users with fast, accurate and functional accounting capabilities which has improved ICO’s account transparency
  • The implementation was completed in 3 months

Challenges:

  • ICO has more than 350,000 organisations that notify them issues surrounding data protection and related regulation within the UK
  • Their legacy ERP (Sun Systems) does not offer the reporting capabilities required to move forward as an organisation
  • The ICO did not have a platform in place that allowed for efficiency and innovation within their accounting

Solution:

  • m-hance implemented an on-premise version of Microsoft Dynamics GP that has made the ICO’s accounting processes more efficient whilst providing a foundation for future development
  • The ICO now use analytical accounting to split-out costs and revenues associated with each event they run and the different accounts they manage

ICO-mhance-case-study

We worked very closely with our m-hance consultant throughout the project, who was knowledgeable about the system and provided clear guidance on how Microsoft Dynamics GP would be configured to meet our needs.

Simon Wiseman, IT Specialist, ICO

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