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  • Dynamics 365
    for Customer Service

Microsoft Dynamics 365 for Customer Service

Reap the benefits of being savvy with your service. Dynamics 365 for Customer Service brings predictive and proactive customer service into the equation, as well as enabling a unified experience and an omni-channel presence. What does all this mean for your business? Your agents are equipped to deliver experiences that encourage loyalty and positive endorsement.

 

Empower your agents with real-time performance metrics and contextual guidance to make it increasingly easier to be your customer.

Visual performance dashboards identify customer trends so your team can proactively identify issues before they turn into problems.

Consistently exceed expectations in your customer service by providing seamless and purposeful personalised experiences.


Built into Dynamics 365 as standard

 

Power BI

Cortana Intelligence

Azure IoT Suite

Extensibility
with PowerApps

Dynamics 365 application suite

Dynamics 365

Sales

Marketing

Project Service Automation

Field Service

Financials and Operations


 

Get started with a guided tour of Dynamics 365

Our guided tours of Microsoft Dynamics 365 are ideal for when you want to get a look and feel of the business software that will digitally transform your business.

Complete the form and a member of our team will be in touch to arrange a tour with a software expert with industry experience within your sector.

Use your free session to:

• discover the latest Microsoft Dynamics 365 functionality
• see how it integrates with Office 365, Power BI and Cortana Intelligence
• test the features relevant for your business/industry
• ask any questions