About us

Who are we?


Who are we?

We’re a Microsoft Dynamics Gold Partner. We specialise in business solutions, specifically Microsoft Dynamics GP and Microsoft Dynamics 365 for Sales; Customer Services; Marketing; Project Services; Field Services; and more. We’ve specialised in these solutions for a long time now. Twenty years in fact. That means that you can be confident that we have the experience required (not to mention the innovation of Microsoft) to help you to achieve your goals.

Our company values

Our company values

AGILE: We are flexible and open minded in the way we do business; proactively adapting ourselves to support changing needs.

COLLABORATIVE: We work together to understand the unique needs of our stakeholders and provide a seamless service from our very first interaction.

WITH INTEGRITY: We pride ourselves on always doing the right thing; delivering on our promises and being open, honest and transparent.

PURPOSEFUL: We strive to provide suitable, practical and effective solutions that add value, and aim to continually improve our knowledge and expertise in order to deliver a better service

A new partnership


A new partnership

Our preferred approach is to work in partnership with you. Because it’s only by working closely with you that we can understand your business goals. By doing this we can identify whether we can help you to achieve them through Microsoft Dynamics. That’s why with us, every potential project starts with a discovery meeting. We take the time to understand your business, because whichever software you choose, it has to be implemented with your unique processes and existing IT environment in mind.

We’re with you, all the way

Should you choose to work with us, you’ll find that we offer our customers end-to-end support. For as long as you need it. Following the initial discovery phase you could benefit from our dedicated Project Management Office. They abide by PRINCE2 and Microsoft Sure Step methodologies to make sure your budget and timescale aspirations are met.

Support for as long as you need it


Support for as long as you need it

We also have one of the largest, dedicated Microsoft Dynamics support desks in the UK. Our team of over 40 consultants have a combined 350 years of experience. They consistently meet 100% of their service level agreement and we’re very proud to say that through them, we have a customer satisfaction level in excess of 97%.

We have a COVID-19 secure workplace

We have been working hard to make sure that the most important asset to our organisation – our employees – are keeping safe during the COVID-19 pandemic. Here’s our COVID-19 Secure Workplace Certificate showing our compliance with the Government’s COVID-19 guidelines.

Our terms and conditions

Please find our terms and conditions here.

Would you like to know more?

If so we’d love to hear from you. Give us a call on 0330 777 1950 or email sayhello@m-hance.com.

Featured Case Studies

Motor Neurone Disease Association

The Motor Neurone Disease Association (MND Association) improves volunteer engagement and care services delivery with NfP 365. Having become reliant…

Continue reading

Robertson Group

Robertson is one of the UK’s largest independently owned construction, infrastructure and support services companies. Robertson turned to m-hance when…

Continue reading

Oxfam Ireland

Oxfam Ireland improves supporter engagement and Gift Aid reporting with NfP 365. The charity, with offices in Belfast, Dublin and…

Continue reading

Ready for a guided tour?

Let us show you around Microsoft’s leading business software

Get started