Our flagship Cloud Services offering around Dynamics GP and Dynamics CRM is our Managed Service, which provides a single solution contact for your business-critical applications. As a Microsoft Gold and Tier 1 Partner, this puts us in a unique position of being able to bring together different teams from within Microsoft to resolve business critical issues either within the application or infrastructure. Having the ability to bring these teams in, along with our own skilled Consultants who have intricate knowledge of your application, is rare and something that most other Partners cannot provide.
Our Managed Services are broken down into three packages:
We believe that when providing a Managed Service, it’s vital that you have the knowledge and understanding of what’s happening on a day-to-day basis. Therefore, we’ve developed a Cloud Reporting Pack that shows you on a regular basis, what’s been happening and holds us accountable for what happens as part of the Managed Service.